Free Shipping

We offer FREE SHIPPING on all Canadian orders over $100 (before taxes) to almost all locations in Canada (See below for information on remote locations)

For all Canadian orders, we use Canada Post expedited Parcel Post Service (For RUSH ORDERS, we offer express courier delivery, please contact us for details.). Normal delivery times for this service is 3-7 business days to major cities and few extra days for remote locations.

We no longer ship to the USA, we apologize for any inconvenience. Many of our popular incontinence products can be found on 

Private and Discreet Shipping on all orders at AgeComfort, Canada's Home Health Care Online Store

General Canadian Shipping Charges:

Canada Post
Expedited Parcel
Orders under $100 CAD$12.99 3-7 Business Days
Orders over $100 (before taxes) FREE SHIPPING

Remote Locations in Canada: charges extra for shipping to remote locations in Canada. Canada Post has labelled "remote location" areas as Air Stage locations. This means that these locations require Air Lift transportation for mail more than 6 months per year. Click here for a list for Air Stage Locations

Canada Post
Expedited Parcel
Orders over $300 Remote location orders do not qualify for free shipping.

If you have any questions about shipping rate, please email us at

If you require a faster or overnight service, please email us at or call us at 1-800-520-3259 for more information.

* Any items in stock will be shipped out on the same day or the next day. Any items that are out of stock will be shipped once we have them in stock. Order processing times for the out-of-stock items will be emailed to you by our customer care team.

On-Site Pick Up

Customer pick up in our Vaughn Distribution center has been modified. Pick ups are now only available on Wednesday & Friday. Order's placed before Monday at 5pm, will be eligible for pick up the same week. We are not a showroom and there is no product viewing available. 

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