I can hear conversations better than other phones which is why I bought it. The weak points are that the receiver is easily knocked of its hook which is a design flaw dangerous for older hard of hearing individuals. Also for unknown reasons, a few hearing impaired individuals whom I speak with can not hear me well. I must go to old phone for these conversations.

works better than expected

Very happy with this unit, both the wife and I. Speaker phone and answering machine work as advertised. Thnk you for the quick shipment

I was very excited to receive this product as a gift for my elderly parents. Once we had it set up, I was very disappointed as the unit was faulty. I went on the agecomfort website and followed the instructions to return it. This included, submitting a form on-line to the company, and subsequently receiving a slip back to include in the boxed return. I never heard from them. As the return policy is 30 days, I sent the unit back with the invoice as not to exceed this time frame. To date, I have not heard a thing from the company.

This is a great phone. I can hear clearly without saying “uh” so many times during the conversation and asking the person to repeat themselves. I like how the phone has big keys so I can see better, and it is easy to use once it is all set up. However, I found the set up to be slightly confusing, nonetheless, as I said before, once it’s set up, the phone works great.