Medavie Blue Cross Direct Billing

blue-cross-medavie-logo.png is proud to serve members of Veterans Affairs Canada (VAC), Canadian Armed Forces (CAF) and the Royal Canadian Mounted Police (RCMP) with third party direct billing.

Do you, a family member or a client need something in a hurry? has one of the widest selections of incontinence products, mobility aids, occupational therapy aids and other home health care products in North America. Place your order on-line at or call us at 1-800-520-3259 and you’ll get what you need at your fingertips.

If there are items you need on a regular basis, our auto-reorder program will make life easier for you. You can be enrolled to regularly receive a  supply of selected products at chosen intervals. We will submit billing directly to Medavie Blue Cross for eligible clients and there will be no out-of-pocket expenses. Enrollment in the program is free and you will get the added benefit of a five percent discount on your auto-reorder items. 

Here’s how in two easy steps:

Step 1: Send us your health insurance account information

For RCMP and CAF members, please forward to us your medical card number card number and your doctor's diagnosis with the prescription. 

For VAC members, please forward to us your "K" number and your doctor's diagnosis with the prescription. 

Please also include your full name, phone number and shipping address.

Submit this information to:

By Email:

By Fax:     905-738-6479, Attention: order desk

By Mail: - Direct Billing
                    130 Great Gulf Drive
                    Concord, ON L4K 5W1                   

Step 2: We confirm your approval and order

We will confirm your approval with Blue Cross. We ask for your patience here because sometimes immediate contact with a Blue Cross representative is not always possible.

On approval, we will ship your first and all subsequent orders.
All you need to do now is be comfortable! Your orders will arrive when you need your supplies, until such time as your eligibility or needs change.

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