We are OPEN for business and are shipping orders daily!
We continue to offer fast & reliable FREE shipping on all orders over $50. Due to the very high volume of orders we are experiencing, orders will be processed within 2 to 5 business days. Canada Post has announced they are experiencing high volumes and shipping times may be delayed.
Customer pick up in our Vaughn Distribution center has been modified. Pick ups are now only available on Wednesday & Friday. Order's placed before Monday at 5pm, will be eligible for pick up the same week. We are not a showroom and there is no product viewing available.
Returns have also been temporarily suspended for the protection of our staff and customers. To discuss a return, call us at 1-800-520-3259 to chat with one of our team members.
As a retailer, we take our responsibility to health & safety with upmost importance for both you our customer and our team members across the country. We have been closely monitoring the health situation across the country and our response team is implementing new & increased measures to improve the sanitary conditions of our head office & distribution centre.
- Sanitizer has been provided for all staff as well as vinyl gloves in the office
- Team members who are handling packages such as orders or returns will be wearing vinyl gloves at all times and have been given masks.
Alongside our sister company, Busy Bee Tools, we successfully donated hundreds of masks, boxes of gloves and face shields to two different hospitals in Ontario.
As developments continue to unfold, we will adapt and move forward as a trusted retailer & also a trusted community partner. We appreciate your understanding and support and look forward to continuing to serve your home health care needs